Our Reviews

The staff were helpful and kept me informed about what was going on. The work was completed quickly, and the report was very helpful and complete, helping me to understand the status of the various car functions.

everything went well. Staff very friendly.

Nothing to complaine about. Was extremely pleased with the level or service and professionalism from your techs.

Jordan was wonderful!

Like usually the Awesome team work diligently to satisfy our needs. Especially John Spoon he work hard to makes us happy as well as Jordon, that's why we keep coming back. Thank you.

Service was great and completed in a timely manner!

na

Always friendly and helpful

Quick appointment, helpful staff, quick service

Good service in a timely matter. Nice to be known when I show up.

My 5 year service included replacing the coolant and brake fluid in addition to my regular service and everything was done in about 2 hours. I was very happy with the service and the end result.

Every one was great . Very friendly and helpful

I’m giving you one star, but if I could give you zero stars I would. This poor review I’m sharing with you is because of the complete lack of customer service and the very poor workmanship of the repair that I wanted done. This is in addition to the lack of respect from everyone involved with this transaction. I left my 2004 GMC truck overnight to have two repairs completed. The first item was a section from the vent duct under the dash fell off and became trapped behind the brake pedal. This part that fell off was a result of poor workmanship of a $6k repair I had done last year but was not repaired correctly. The second item was to reattach the edge of the headliner fabric that was falling down on the passenger side. This item was not fixed at all, and I was the one to discover that your shop failed to fix it. In addition, when I called to check to see if my truck was ready for pick up, I was not informed that this item was not fixed. I was told that my truck was ready for pick up. When I went to leave your shop, I discovered the headliner was in worse condition than when I brought it in. I had to track down all the people involved to hear a lame excuse as to why it was not repaired and when I told them I was unhappy with the work and that I didn’t appreciate the fact that I had to discover this incomplete repair your staff just looked at me like I was crazy. This very poor example of customer service is what has me looking for a new auto shop for future repairs because I can no longer trust that work will be completed safely and that you can’t be honest with me.

They did a good job with our oil change.

quick and easy purchase. Jordan was fantastic.

Communication was lacking and website wasnt updating. Didnt get our normal vehicle safety inspection report either. Rear Bumper Fascia Access Hole Cover was just barely hanging on Wire snipping's were left on floorboard.

Ron is top notch for service manager. He runs the show

Jordon is a professional sales representative. Smooth transaction

So friendly and helpful.

Very friendly people. They made everything very easy.

Went very smooth n fast

Check in was easy and service was completed efficiently.

I scheduled the appointment over the phone. I showed up at the appointed time and waited in the waiting room. The requested work was completed a little sooner than expected and I left. The staff I interacted with was friendly and efficient, the waiting area was clean and comfortable.

On a very wet day my truck was serviced in less than an hour. Thanks!

They are friendly and very helpful.

Always good friendly service

I believe service center should be responsible of setting up the tow for a vehicle with 14k miles on it. I was told I had to call GM and got a run around for two hours by a man that had an accent I couldn't understand.. I paid for the tow out of pocket at a tune of 170 dollars..

Great service

Very informative

Impressed with your sales person-Mackenzie Daschofsky. She was very knowledgeable and friendly. Answered all our questions and handled everything quickly. We really liked her. Also, Kevin in finance was a great guy. Got all our paperwork handled quickly and explained everything we needed. Great team.

We stopped in to check out the pickups and Jessica was right there to help us out with what we were looking Thank you both

Quick and easy and got great service!

This was one of the smoothest car purchases I've ever made with a dealership. Everything but signing the final paperwork was done via phone or text. I live in Portland and called the dealer first thing in the morning and told them I was coming up a day early via train. When I got off the train someone from the dealership was there waiting for me. The paperwork only took 30 minutes, there was no high pressure to sign up for extra warranties, they were explained clearly and no haggling.

I’ve always been very satisfied with the service I received from the dealership, the service department is great.

This was my first oil change , and they were very friendly and very efficient. It went quicker than I expected!

They were ready for me when I arrived and got right to work. So often I've had to sit for hours while a dealership got around to my car even though I had an appointment. The service advisor was friendly and helpful and got sure my car's work was completed in a timely manner. I didn't have to wait around for hours for them to get around to doing the work.

The mechanical work is thorough. I like the written feedback. The management staff knows me by name. So good!

Easy appointment set up. On time service. Great communication. Friendly people.

Very helpful

Ron is great. Efficient & professional

My car went in for service and it came out working more poorly than when it went in. When brought up to the service department they said it wasn't their problem unless I wanted to pay $1000 more even though I was already charged $456 more than I agreed to when scheduling the service. A full vehicle inspection was done but they shared 0 information besides the two back tires having a low tread which I don't think constitutes a $1,756 bill. Everything else I was told "tech looked at it so it must be fine". Come to find out all of your reviews on your service department are poor reviews so clearly your service department has ongoing, unaddressed issues.

Freindly, Handled all Questions and had vehicle done when returned for pick up

I went for an oil change. It was a quick process.

Great

Thorough and fast! Great service.

It is very good

Friendly in and out service

Jessica was very friendly and easy to work with. The entire process was smooth as far as car buying goes.

Always great service. Unexpectedly had to drop off Monday morning and had it done by Tuesday.

Inspection was done and estimate given for repairs they recommended. Considering but we believe it is high. We will get another estimate.

As usual, perfect service and friendly staff.

Rich was very friendly and accommodating. He made the entire buying process a great one!

Timely, however, the air bag light is on a week later after the manufacturer’s recall was fixed.

Always courteous & polite & normally on time, pleasant experience

Great friendly professional service

Was just what I expected. Friendly customer service and loved the automated updates and video

Great time, everyone was very helpful and answered questions well.

I appreciated their promptness when replacement of the engine oil filter was missed on the maintenance visit and they popped it right in for me before I left. Saved me an extra visit!

everything went well I have no complaints

Timely courtesy service

Miss comubcation but they dud good job

Automated system is very poor. It suggested a bunch of things I don't want or need, but gave incorrect information about when the vehicle would be ready. The real reason I brought it in was only partially addressed. Cost seemed unreasonable.

Great

Friendly and fast service.

Oil change and customer service was good. My chief complaint was not resolved. Key fob issue still a problem. Was told why it happens but I guess I'm just supposed to live with it????? I want it resolved, not explained away.

The process for buying a new Trax was fast and easy. Rich, Brandon and Alex were amazing to work with. They listened to my concerns about experiences I’ve had in the past with a different dealership and made me feel appreciated as a customer. I am looking forward to doing more business with Awesome Chevrolet in the future.

Oil change and checkup done quickly and professionally

I asked for two services to be done. A oil chsnge and a tire rotation. The service dept did a vehicle inspection and the oil change. They noted on the inspection that the front tires were cautionary for tread. I did not realize until I got home that the tire rotation was not done.

I walked on lot was welcomed as I belined for my truck got right on it. Was in and out in just a little over 2.50 hours

Friendly efficient and took a reasonable amount of time for the service done. 😁

Apparently the system needed to have a computer upgrade and seemed to fix the issue,

My truck is 100% once again, dealership was great, dealing with Chevrolet corporate not so great.

The staff is very friendly & helpful!

When I visited Awesome's dealership and met with Jordan, the sales person, the vehicle I wanted was available at another dealership. Prior to my visit I knew what my trade in value was and in looking at the Chevrolet inventory I knew the vehicle I bought, a new 2025 Habanero orange all wheel drive RS model Blazer, was the only one left available in the entire western portion of the USA. When Awesome made me an offer the trade in value was exactly what I had been quoted and when they offered me the new Blazer for MSRP I was more than happy. The car swap was completed the same afternoon, and I completed the deal the next morning. This was a case of some things are just meant to be. I am 100% happy with the entire experience.

I kept updated about my the service on my vehicle. They were actually able to get my vehicle in for service a day early. Prompt service

You got my vehicle in right away for service.

I just wish that I could have gotten a copy of the extended warranty and what it covers and I needed to have my mailing address added for mail delivery . Mail address is P.O. Box 49, Pacific Beach, WA 98571

Hanna reached out with out pressure for me to do anything! Than Jessica did the leg work on the truck I was looking at ! Being it was in transit she helped me through understanding what was on the truck! Hanna an Jessica are #1 in my book

Your system sends confusing text messages. Better to talk to an actual person.

I appreciate the dealership being open on Saturday. Otherwise I would have to miss work to get the oil change done.

Ron and Dawn are great. Simple scheduling via text coupled with a simple drop-off. Recall work was completed in a timely fashion

They did an awesome job on my service work and it was done & ready to go home before it was supposed to be - nice!

Super simple told them what I wanted they made it work

The service department reps were kind and helpful. They took the time to educate me regarding some vehicle features I didn't know I have!

Very Expensive For the type of work. Appointment time were easy and timely.

Very good service. Friendly and helpful.

Fast, friendly service department. Keep you up to date on vehicle progress.

Friendly

Great sales staff!!! Answered all questions and found exactly the vehicle we wanted. But... Vehicle was sold as new but was used as dealer concierge vehicle had 2200 miles on it. Which we knew and were okay with. But, dealer failed to clean it after last use. Had trash, sunglasses, sticky stuff on door handles in back, candy wrappers, fast food straws, dust and dirt. Aslo was offered ridiculously low trade in offer of $500, sold next day for 4,200 to carvana Wouldn't recommend this dealer to others based on the 2 big things.

Amazing patient and helped al

I scheduled oil change appointment for 9:30am and they didn’t pull my truck in until 10:30 and when it was finally done the gentleman working the service counter was extremely slow and rude

You guys all do an excellent job,on the service and the friendship so every time I need service I know it will be a good experiance

Efficient and kind. Good experience.